Privacy Policy – Railroad Technology & Services LLC (RTS)

This Privacy Policy describes how we collect, use, and protect your information when you access or use our services.

1. Information We Collect

We may collect information that you voluntarily provide to us, including but not limited to:

Name
Email address
Phone number
Account login details
Any other information provided through forms, communications, or account registration

2. How We Use Your Information

We use the information we collect exclusively for the following purposes:

To provide, operate, and maintain RTS services, including infrastructure monitoring systems such as ALRMS and SHILD
To send operational alerts, system notifications, and safety-related messages
To respond to inquiries or support requests
To ensure system security and prevent unauthorized access
To comply with applicable legal obligations

We do not use your information for advertising or marketing purposes.

3. SMS Communications and Consent

By providing your phone number to Railroad Technology & Services LLC (RTS), you consent to receive SMS messages related to operational alerts, system notifications, and safety warnings generated by RTS systems, including ALRMS and SHILD.

Message frequency varies depending on system activity and events.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP or contact us at (814) 787-0008.

SMS consent is not shared with third parties or affiliates for marketing purposes.

4. Information Sharing and Disclosure

We respect your privacy.

We do not sell, rent, trade, or otherwise share your personal information with third parties.

Your information will not be disclosed to any external organizations, partners, or service providers for marketing, promotional, or advertising purposes.

Your data is used strictly for internal operational purposes and will only be disclosed if required by law or valid legal process.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Terms of Messaging Service

RTS provides monitoring services that include bridge vibration monitoring and bridge strike detection alerts.
SMS notifications are used strictly for operational and safety-related purposes.
You can cancel the SMS service at any time by replying STOP. You will receive a confirmation message after opting out.
For support, reply HELP or contact (814) 787-0008.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply depending on your wireless provider.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at: rts@railtechs.com